I had no issues with this order, though when I purchased mine I also ordered my boyfriend a pair of paws and the shape of the paws were off slightly. When I pointed it out on the WIP they fixed it within hours.
How satisfied the reviewer is with the overall look and feel of the costume in its entirety.
How was your concept art realized?
How satisfied are you with how closely the suit matches the concept art?
Very, though we added more than what was on the reference. 🙂 They held my hand through what would be the best materials for my character and even suggested working with a new material (Sparkle vinyl for the claws) which have an amazing, subtle effect.
How well does everything fit together and match up?
How satisfied are you with how well everything fits together and matches up?
Very. As said previously the white is a few shades lighter than my suit head, but it’s almost indistinguishable.
Overall Project Quality
How satisfied are you with the overall quality of your project?
Details the interactions between the customer/reviewer and the maker of the item with regard to the buying process.
Extremely easy! I felt comfortable from the first PM.
Maker Response Time
They’d respond promptly, to all my inquires.
Service was prompt, and any misunderstandings were apologized for and dealt with quickly. Very professional and kind.
Project Completion Time
How satisfied are you with how the deadline was met for completion of your project?
Very satisfied. I was given a month for completion, but I ended up ordering another pair of feet/paws for my boyfriend which understandably added another to their queue. I volunteered another month so we could be shipped together.
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