[NO] Basil the Fox Partial by Sanctuary Suits

1466433721.babybaz_off_to_camp

General InfoHeadHands and FeetOverall Satisfaction & Scoring
Your Username
furaffinity.net/user/bouncybasil

Item Being Reviewed
Character name, type of commission, etc. This will be used to help title the submission on FursuitReview
Basil the fox Head/Handpaws/Arms

Name of Maker and Links
sanctuarysuits.webs.com/ Sanctuary Suits

(Click here for more reviews of Sanctuary Suits)

Are you reviewing a friend?
Nope

Do you have any prior experience with fursuits?
Yes. Onwed a lion partial

Character Concept Art
www.furaffinity.net/view/20710973/

Photos of Completed Product
www.furaffinity.net/view/20535202/
www.furaffinity.net/view/20332085/
www.furaffinity.net/view/19403274/

Date Commissioned or Bought
12th Aug 2015

Date Completed or Shipped
15th March 2016

Completion Time
(How completion times are calculated.)
[show_post_categories show="category" parentcategory="Time" hyperlink="yes"]
 

Price Paid
£260 with shipping

(This review is filed under a sort by price of $400 and Under)

Date of Review
14th August 2016

Do you currently still own the item(s) you’re reviewing?
Yes

Price Sold For
If you have sold the item since this review, how much did you sell for?

Did the maker meet your deadline?
No.
I asked for it for London Winter Party 2015 which never happened.
I was later then told it would be done by end of January that also never happened.

Did you tell the maker about any issues you had?
I have told her about the mistakes with the arm sizing, but have yet to inform her about the stitching problems as those are things id rather just fix myself rather than sending my suit to her every time a seam pops

How many hours have you worn/used the item(s) you’re reviewing?
Give your best estimate.
Im guessing around 30-50

HEAD
The following questions ask you to explain how satisfied you are with each feature of the head of the costume. If you are reviewing only a set of ears, your answers would also go in this section.

Wear Satisfaction
Please describe how it is to wear this piece of your costume.

It fits fine. When recieved there was a bit of flappy balaclava that i had to cut away as it was resting on my mouth.
Due to how far the jaw can open ventilation is good.
Vision could be better. Practically no blind spot in the middle (like the tiniest one) but hard to see either side of me or below me. I have to turn my head a lot to be able to look left/right to cross the street ect.

Appearance Satisfaction
Please describe how satisfied you are with how your costume piece looks from the outside.

Lopsided slighty. One side of the top jaw is not equal to the other. Cleft lip aswell which makes the whole jaw look off.
Shaving as far as i can tell is even but is choppy. It is not smooth and it feels hacked at and rushed.
Slight airbrushing around eyes and mouth. This does seem rather crusty. Rest is DF Fur.
I commissioned a longer tounge from CursedCreations as the one provided was too small and also arrived dirty. It also did not like the teeth and I find the teeth to be quite scary. Apart from that he just seems to look shocked all the time, doesnt really have a smile to him
Eyes are follow me and do work but are rather big.

This suit does not match the concept art 100%
There is a second layer of red (top) on the hair which is not there on the ref. Also the colors inside his ears are the wrong way round. I have not told the maker about this as at the time I just wanted to recieve my suit already after several failed deadlines.

I keep on getting constant holes and small rips in areas that are not even under stress (such as the hair). I have already had to regule the eys and re sew the jaw. This is something I partly expected when originally commissioning because of the cheap price but if customers are still getting holes now that her prices have gone up I wouldn’t reccomend.

HANDS AND FEET
The following questions ask you to explain how satisfied you are with each feature of the hands and feet of the costume.

Wear Satisfaction
Please describe how it is to wear these pieces of your costume.

Hands fit fine. Not had any loose stitching problems as of yet. However they have not been shaved at the back at all! This leaves me constantly grooming them until i can get to someone with a shaver as I fear that they will get matted otherwise!
They do feel slightly big, and they do slip off easily if i let my hands fall by my side so i imagine the sizing was messed up on these as well as my armsleeves despite sending in a hand tracing.
I can move without any seams popping probably because of the looseness.

With the armsleeves they arrived stupidly baggy and big enough to fit my legs. I informed her of this and she said that if I paid to send it back to her she would fix them. She proceeded to say that I measured myself wrong depsite giving CursedCreations the exact same measurements and her using them to edit the armsleeves to the right size for me. I dont believe it was fair for her to blame me for her mistakes and expect me to pay for it to be shipped to her to be fixed when it was her fault in the firstplace.

Appearance Satisfaction
Please describe how satisfied you are with how your costume pieces look from the outside.

Symmetry is fine. The shaving that is on the front is even.
No airbrushing and fur feels fine.
Colors are correct.

OVERALL VISUAL SATISFACTION
The following questions ask how satisfied you are with the overall visual aspects associated with the costume.

 
How satisfied are you with how closely the suit matches the concept art?
If there was no concept art, please state N/A
I feel like its bad if you got markings/colors wrong on a character that is so simple. However this is partly my fault for not getting it corrected.

How satisfied are you with how well everything fits together and matches up?
Do you markings match up at the seams? Are the colors consistent?
Colors are consistent there are no markigns that needs to match up though

MAKER INTERACTION AND COMMISSION PROCESS
The following questions ask how satisfied you are with all the aspects of communication between you and the maker.

 
How satisfied are you with how easy it was to initially contact the maker for a quote?
It was easy to get a quote. I filled in the form and messaged her on FB and got a quick response

How satisfied are you with the response time from the maker?
How long did it take them to respond?
Once i paid, it was hard to get a response. Sometimes I would see her sharing things on FB but i wouldnt get a response for a couple days espcially if it was me asking about deadlines or for progress pictures.

How satisfied are you with how the deadline was met for completion of your project?
Were any deadlines missed or was it done early?
Two deadlines missed. Not good. I didn’t even receive any warning of any holidays or time off she would be taking. Bad at keeping me updated

How satisfied are you with the overall quality of your project?
Not satisfied really.
I am happpy with the quality of materials used, but not how they were put together. Constantly having to fix small seams that are not even in high stress areas. Armsleeves were not even made the correct sizing.

How satisfied are you with the overall customer service and professionalism of the maker?
Not satisfied.
I can understand for the price i paid that there will be some flaws with the product however I did not expect her to blame me when she got my armsleeves wrong. She said i measured myself wrong even though when I gave CursedCreations the exact same measurements she was able to edit the pair to fit me perfectly.

Describe your experience. What were the pros and cons of working with this maker? And any final comments?
Pros:
Cheap (at the time at least, her prices have now gone up)

Cons:
Bad customer service
Constant problems with holes and rips
Missed deadlines
Takes longer than she says it would

FINAL SCORE
FursuitReview scores by having you answer the following question: Would you recommend this maker to another?
Pick one of the scores below that you feel honestly reflects your commissioning experience as a whole, including the quality of your item(s), the appearance, and how you were treated by the maker.

No.
Until her stitching and customer service skills improve I believe she is not worth commissioning. She seems to be making rookie mistakes desipte making suits for a couple years or more now. If she was to improve then I possibly would reccomend her but not at the state her work is now.

[YES] Positive = The reviewer would recommend this maker to another
[OK] Neutral = The reviewer may or may not recommend this maker, depending on certain circumstances (reviewer clarifies what these are)
[NO] Negative = The reviewer would not recommend this maker to another, unless the maker significantly changes their practices




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