[NO] Fremont Feetpaws by Sugar N Spice Costumes


General InformationGives some information about the item and the person writing the review.


About the Reviewer

Reviewer

Twitter: Cottonwood_box

Relationship With Maker

The maker is NOT a friend

Prior Experience

No, this is my first.

Informed Maker of Issues

Yes, I told them about the issues I had with their customer service but not about receiving a dirty product.

Wear Time

5
About the Maker

Maker

Commission Information

Type: Feetpaws
Style: N/A
Shipped From: USA

Species

Calibeast
Filed under Other / Undefined

Made in Year

Transaction Information

165 USD paid in a lump sum
Filed under $100 and under.

Estimated Completion Time (ETA) Accuracy


Date of Review

April 26, 2020

Buy/Commission Date
August 2018
Completion/Ship Date
January 2020
Item Completion Time (?)

Item Being Reviewed

Fremont Feetpaws without a discernable style as a commission.
Photos of Completed Product


Hands and FeetGives information about the hands and/or feet of the costume.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

They feel comfy, they’re partially lined with lycra, which holds in the stuffing. The bottom of the inside is unlined which makes wearing the paws feel odd as it’s not a consistent feeling. They fit just fine as I provided my shoe size for Sugarnspice. The seams are durable and I can’t find any holes or similar defects.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The paws look pretty much perfect, the double dew claws on the back are a little small but that’s not too big if a deal. They dont entirely look like the examples they had when I was commissioning them but the fur, claw, and paw pad colors are all correct and the shaving is even on the top but on the bottom it’s a little patchy in spots.

Special Attachments and Features Information about any special or unique features this piece has with regard to the reviewer's satisfaction of them.

OverallHow satisfied the reviewer is with the overall buying experience, including their interactions with the maker and the resulting final product.


Product Satisfaction How satisfied the reviewer is with the overall look and feel of the costume in its entirety.

How well does everything fit together and match up?

As it’s just feet theres nothing to match to, but the paws match my fursona well. The colors are consistent but as I mentioned before the paws were not consistent with the examples I was shown. They matched the style of paws around when they were being made but not when I commissioned them.

Overall Project Quality

I am happy with the paws, the were definitely worth the price but not worth the time.

Purchase Process Details the interactions between the customer/reviewer and the maker of the item with regard to the buying process.

Initial Contact

Very easy, I just messaged them on twitter

Maker Response Time

Very dissatisfied. Twice it took them 6 months to respond to my messages and “fast” responses for them took a week.

Maker Professionalism

I dont feel as though I was treated well at all. I was lied to about the status of my commission, I’m pretty sure I was sent photos of someone else’s commission. I was never added to the maker’s trello which was bothersome.

Project Completion Time

I’m not satisfied at all. The feet are good quality but for a year and a half of waiting (not even being on a commission list, I would understand if I was at the bottom of a list, but in December of 2018 I was told they were almost complete) I am not happy with them.

Rating

FursuitReview scores by having the reviewer answer the following question:
"Would you recommend this maker to another?"

NO!
This review has been marked with a negative rating.
This means the reviewer would NOT recommend Sugar N Spice Costumes unless they significantly change their practices.


Final Comments

I have very few if any good things to say about this maker. They were kind and easy to talk to in the beginning but having to wait months in between messages and given 5 separate ETAs and multiple contrasting statements about their status I was not a happy camper with Sugarnspicefur.
The paws themselves arrived dirty (covered in foam bits and fur that didnt match my paws) and the only photo that I received of the paws in progress I strongly believe were not my paws as the lining that they have does not match the lining in the photo they sent (it was their logo in the photo, but they’re galaxy patterned in real life).
Unless they get their act together I highly recommend staying away from this maker.


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