[OK] Niqnaq the Fox Fullsuit by Fur the Win Studio


General InformationGives some information about the item and the person writing the review.


About the Reviewer

Reviewer

Furaffinity: niqnaq
Instagram: niqnaqfox
Twitter: _Niqnaq

Relationship With Maker

The maker is NOT a friend

Prior Experience

No, this is my first fursuit.

Informed Maker of Issues

Yes, I communicated to the maker I had an issue with the cooling fan becoming unattached. They asked for me to send the head back to fix it, but I did not want to do this since it took so long to get the head. I was able to repair it myself with some hot glue.

I also had an issue getting the movable jaw to work well. The maker explained that they were still figuring out the best way to get the jaw to work for people and wanted to avoid a situation where people have to keep their jaw open slightly just to breathe.

Prior to receiving the suit, I reached out to the maker to inquire about the completion date and expressed my disappointment it was taking so long.

Wear Time

30+ hours
About the Maker

Maker

Commission Information

Type: Fullsuit
Style: Digitigrade, Toony
Shipped From: Canada

Species

Fox
Filed under Canidae

Made in Year

Transaction Information

2250 USD paid in installments
Filed under $1000 - $2999.

Estimated Completion Time (ETA) Accuracy


Date of Review

May 31, 2020

Buy/Commission Date
August 2016
Completion/Ship Date
October 2019
Item Completion Time (?)

Item Being Reviewed

Niqnaq the digitigrade fullsuit in a toony style as a commission.

Character Concept Art


Photos of Completed Product


HeadGives information about the head of the costume. If reviewing a set of ears, the answers would also go in this section.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

The head feels pretty good overall. Fits snugly without any pinching. The eyes are nice and big which gives pretty good visibility.

There is a zipper in the back which allows for an easier time to get the head on and off.

It does get warm wearing the head but not as bad as I thought it would be.

One of the features I was excited to get with the suit was a movable jaw. However, I’ve found the jaw does not move much at all despite my best attempts. When my friend wore the suit he was able to make it work a little better so my technique could be a factor. Nonetheless, it does not work as well as I would have liked.
When I contacted the maker about the jaw they explained that they are still perfecting the concept and they have to err on the side of making sure that people can breathe properly. Keeping an open passage limits the potential jaw movement. They didn’t charge extra for the movable jaw.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The head looks great. The features are well proportioned to look like a fox and the fur is shaved well to allow for fluffiness on the outside. The ears are tall and the eyes are big which contributes to the toony style.

The look of the head is one of the things that drew me to this maker, and appearance wise it did not disappoint. I have gotten many compliments at how the head/character is adorable, including from Uncle Kage.

Special Attachments and Features Information about any special or unique features this piece has with regard to the reviewer's satisfaction of them.

There is a cooling fan that rests inside of the muzzle above the mouth, pointing downward.

The switch for the cooling fan is at the bottom of the head and is fairly easy to get to.

The cooling fan rests close to the nose, which can cause my nose to run after a while.

BodyGives information about the main body of the costume. If reviewing a separate set of pants/legs or torso, the answers would also go in this section.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

The body suit fits well. I’m able to move around without any pinching. The front zipper works fine, just have to zip up carefully to avoid any fur getting caught.

To create the digitgrade look, two sets of pads are inserted in the front part of the top of the legs and back part of the bottom of the legs. The bottom pair can shift out of place overtime, so it takes a little bit of work to keep in the right spot and not slide out. Overall they work fine, there is space for the padding without providing discomfort.

I do get warm wearing the suit, but that is expected, and it’s not quite as bad as I thought it might be.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The body is very good overall. The fur is thick and looks good.

There are two sets of padding to fit to the top and bottom of the legs to create the digitgrade look.

The purple color for the suit is a slightly darker shade than what my character is, however with light shining on it it’s pretty close.

Hands and FeetGives information about the hands and/or feet of the costume.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

The hand paws fit well. The sleeves are long enough to tuck the fur inside the body suit.

The feet paws are a little big for my feet. I gave the maker my shoe size so I was expecting a better fit. They said that for other suiters say the feet are snug so not sure what happened.

The paws are rather large, which makes maneuvering them around objects like chair legs tricky. I think with more time I can adjust to this better.

Though the feet are bulky and don’t fit well, they offer better support than I was expecting. I wear supportive soles in my regular shoes and thought it would be difficult to adjust to wearing feet pads. The bottom of the feet is one large piece of material which seems to work well. Ultimately the support is not an issue, just the bulkiness and looseness.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The hand paws look good. The hands of my character are different from a lot of other sonas, more humanlike with five digits and no beans. The maker did a good job of making the hands match my character in color and style.

The feet are big. Tough to walk around in, but appearance wise they look good. The maker wrote an “L” and “R” inside the feet to help me know which is which which I appreciate.

TailsGives information about any tails the costume may have.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

The tail is quite big. It can be a little tough to maneuver at times, but this would happen with any large tail, and I haven’t had much practice in life having one 🙂

The loop at the top of the tail allows for it to be worn separately from the rest of the suit, which I was hoping for. Just need to thread a belt through the hole.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The tail doesn’t quite match the shape of the tail of my character, but I’ve found that it works fine from an appearance standpoint.

The fur is fluffy and soft, very good.

OverallHow satisfied the reviewer is with the overall buying experience, including their interactions with the maker and the resulting final product.


Product Satisfaction How satisfied the reviewer is with the overall look and feel of the costume in its entirety.

How was your concept art realized?

The maker did a good job of getting the suit to match the concept art. I had a change to my character that I forgot to inform them about until after they had made progress on the suit. They made the change to match the most up to date reference sheet at no additional charge.

How well does everything fit together and match up?

All of the suit fits well together. The fur color matches, and the arm sleeves and feet fit with the body. The holes in the body suit allow for a belt to slide through and attach the tail to the rest of the suit.

The padding in the legs to create the digitgrade look enhances the appearance.

I wanted a full suit that would all fit together to make a great looking character, and it does.

Overall Project Quality

I’ve worn the suit several times at this point, and have had two issues: the cooling fan unattaching from the muzzle, and the fur separating from the sole on one of the foot pads. Both of these issues were fixed with hot glue.

The overall quality of the suit is very good. Now that I have it I’m happy with it. But it was a very long and frustrating wait to actually get the suit.

Purchase Process Details the interactions between the customer/reviewer and the maker of the item with regard to the buying process.

Initial Contact

I first learned about this maker through a website that lists a bunch of different fursuit makers. While a lot of other makers were closed for commissions, this one was open. I reached out and received a response, we agreed upon a price and signed an agreement.

The maker let me know upfront that they would need a duct tape dummy, so that allowed me to be ready when it was time to make it and send it in.

Maker Response Time

The maker was pretty good about responding to my messages. They responded to my Facebook messages usually within a day or two. There was a miscommunication towards the end where I thought the maker would message me when the suit was done and instead they were waiting on me to send the payment. This resulted in some lost time. I reached out and once they were more clear, I sent the payment and the suit was shipped. Ultimately I received the suit in time for the con that I would attend later that week.

Maker Professionalism

The maker did treat me well in some aspects. They made changes to the suit at no extra charge. They didn’t ask for more for the suit despite the long time after we agreed on a price. They were fairly responsive to my messages. However, they weren’t always honest and forthcoming about the timeline for completion of the suit or what was causing the delays, and so for that I felt I wasn’t treated as well.

Project Completion Time

When I commissioned the suit in August 2016 and submitted the downpayment, I was given an initial completion date of Fall 2017.

After this deadline passed, I reached out in Feb 2018. They responded that they were working on April’s commissions and that I was with the August commissions.

I reached out again in August 2018. The response was that the team was working on the June commissions, and that I was with the August ones.
At the point they asked me to make and send in the duct tape dummy. At the time I thought this was a sign that they were about ready to get started with my suit. Looking back I think that this was more of a delaying tactic to make it seem like they were about ready when it would be a while still.

I sent the duct tape dummy within a couple weeks. I didn’t hear back, so reached out in September to see if it had been received. They said it had, and that they were working on June and July commissions and that I was with the August group. I asked what the completion date would be for the August suits. The person said “let me ask” and never gave me an answer.

I reached out again in December 2018. I got a response of “You are in the next batch. So still few months”. I asked if there were any events that caused additional delays. The response was “No we have a lot of commissions before you and in the time you order we didn’t know how to evaluate the time frame to make them”. When I asked them how long it takes to make a suit they said “2-3 weeks” so that doesn’t make sense that they cannot evaluate how long it takes to make a suit.
I mentioned that I had a convention in July 2019 that I wanted the suit for, and they said “We will make it for that time!”
https://ibb.co/xzx8KTV

I reached out a few days later asking if it would be done in time for a May convention, and they said it would be done by March. I was told I’m “on the board”, which I never got a clear explanation of what that even means.
They said one reason for delays is a customer that changes their mind about a color and they have to order different stuff and wait for it to arrive.
https://ibb.co/DkkMhwK
However, they sent me samples of the colors they would use for my suit well before they actually started working on my suit. If someone had an issue with one of the colors, it could be addressed at this stage, not after a lot of work had been done on the suit. On top of that, they work on multiple suits at once. If they were truly waiting on material to work on one suit, they can work on another suit while they’re waiting. So this feels like another excuse.
We messaged a bit more, and I was again told I was “on the board” and would be sent pics soon. This was in Dec 2018.
https://ibb.co/Tk7w64P
At this point I was pretty frustrated, so I pressed for more details about why things were taking so long. I was given various reasons for why exact dates could not be given, until eventually they asked me not to reach out again until March.

I waited until the end of March 2019 to reach out again. I asked about the completion time, and they said it is impossible to give more precision. Recall they had already committed to finishing in time for the convention in July 2019.
They said the head would be sculpted in April.
I still had not been sent one picture with any sort of progress on the suit, so
At this point I was so tired of waiting I was planning to just cut my losses and move on.
Finally, on April 1st, I was sent a picture of one of the eyes and part of the head. This was the first sign that any work had been done on the suit. It was enough to settle me down.

In May 2019 I asked for an update. They said that more progress had been made on the head but didn’t want to send pictures.

At the start of June 2019 they sent updated pictures of the head which had more progress.
Didn’t hear anything rest of the month.

I reached out for an update in July 2019, during the convention that they assured me the suit would have been ready for. They said the head fur was sown together and about to add it to the head. I asked if the suit would be ready in time for a convention in late August. They said “we can try”.
They sent new pics on July 20th with the head nearly complete.
They sent pics of the tail and body suit a few days later. It was at this time I realized they didn’t have the most recent ref sheet. I had forgotten to send it because the process had taken so long. They agreed to make the changes to the suit. They said normally they would charge for this but because I had been patient and kind throughout the process they would not charge me. So this is the one step where I contributed to the timeline by not providing the updated ref sheet sooner.

In August 2019 they asked about tongue color.

In late September 2019 they sent updated body and tail pics that had the changes. They sent pics of the feet a few days later.

At this point they asked for payment. However, they didn’t give me instructions on how to pay. I thought that I would be given instructions, so I waited.

In mid October 2019 I asked for an update on the shipment date. They responded “As soon as we get the final payment”. Apparently they expected me to send a message along the lines of “I’m ready to make the payment” while I thought they were going to send me payment info. They said they didn’t want to “rush me into making the payment”. I don’t see why they can’t just send the info so the person can pay when they’re ready. Either way, they sent me an invoice, and I paid it immediately.

The suit was shipped on Oct 21st 2019, my birthday. It arrived on Oct 25th. This was enough time for me to try the suit on and have it ready for a convention at the end of October.

So that was my experience. If they had just been upfront with me from the beginning about how long it would take instead of giving me a bunch of excuses, I wouldn’t have been so frustrated by the end.

Rating

FursuitReview scores by having the reviewer answer the following question:
"Would you recommend this maker to another?"

OK!
This review has been marked with a neutral rating.
This means the reviewer MIGHT recommend Fur The Win Studio depending on circumstances that have been clarified in this review.


Final Comments

I do not recommend this maker for anyone that is looking to get a suit anytime soon. I have spoken with multiple people who have commissioned this maker so it’s not just me. My suit took 3 years and two months, another person is at 3 years five months, and the wait times are only getting longer.

If you’re looking for a good quality suit at a reasonable price and don’t want it for a long time, then you could use this maker. Otherwise, I would look elsewhere.



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