[NO] Alvaro Hyena Fullsuit / Materials by The Lioness and the Loom

General InformationGives some information about the item and the person writing the review.


About the Reviewer

Reviewer

Anonymous

Relationship With Maker

The maker WAS a friend when the item was purchased, but they are NOT a friend now

Prior Experience

This was my first fursuit.

Informed Maker of Issues

We discussed how they didnt like the head. We have also spoken about my long wait time and a refund.

Wear Time

I haven’t had a chance to wear Alvaro since his suit isn’t done.
About the Maker

Maker

Commission Information

Type: Fullsuit
Style: Digitigrade, Toony
Shipped From: Canada

Species

Hyena
Filed under Canidae

Made in Year

Transaction Information

1780 CAD paid in installments
Filed under $1000 - $2999.

Estimated Completion Time (ETA) Accuracy


Date of Review

September 14, 2020

Buy/Commission Date
January 2019
Completion/Ship Date
September 2020
Item Completion Time (?)

Item Being Reviewed

Alvaro the fullsuit with digitigrade padding in a toony style as a commission.

Photos of Completed Product


HeadGives information about the head of the costume. If reviewing a set of ears, the answers would also go in this section.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

The head fits very well and I’m happy with it. It was a bit confusing at first until I realized how to properly put it on with the moving jaw feature.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The head base looks fine as is, but it lacks expression and the shape doesn’t fit my character well. I’m not the biggest fan of it, but that’s an easy fix.

Special Attachments and Features Information about any special or unique features this piece has with regard to the reviewer's satisfaction of them.

The head has a moving jaw and LEDs. The moving jaw works well and fits properly with my head. The LEDs work too.

Hands and FeetGives information about the hands and/or feet of the costume.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

Everything fits comfortably so I have no major issues with how they fit/work yet.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

The appearance is nice because every furred item I was given was of good quality. The shaving is clean and even and match Al’s design.

TailsGives information about any tails the costume may have.


Wear Satisfaction How satisfying this piece is to wear with regard to comfort, fit, material quality, etc.

I haven’t had the chance to wear my tail yet.

Appearance Satisfaction How satisfying this piece is to look at with regard to material quality, design, how closely it matches the concept, etc.

It’s fine but a little heavy. Not sure how it’ll hold up when I finish and wear my suit.

OverallHow satisfied the reviewer is with the overall buying experience, including their interactions with the maker and the resulting final product.


Product Satisfaction How satisfied the reviewer is with the overall look and feel of the costume in its entirety.

How well does everything fit together and match up?

Since I don’t have a completed suit, I can’t rate everything properly. The small pieces I have like paws and feet look good together and the fur is nice and soft.

Overall Project Quality

I’m not happy with how this was handled.

Purchase Process Details the interactions between the customer/reviewer and the maker of the item with regard to the buying process.

Initial Contact

It was very easy

Maker Response Time

In general I’m neutral, but there was a lack of communication when my suit was being made.

Maker Professionalism

I’m very unsatisfied since my DTD was lost, I was told a refund screwed them over and was under the impression that I would get a 3D head but was given the base the maker didn’t like. I was also blocked on Telegram after I picked my supplies up from their house. Several suits were commissioned AFTER mine and were completed and shipped.

Project Completion Time

Very unsatisfied.

Rating

FursuitReview scores by having the reviewer answer the following question:
"Would you recommend this maker to another?"

NO!
This review has been marked with a negative rating.
This means the reviewer would NOT recommend The Lioness And The Loom unless they significantly change their practices.


Final Comments

This suit was purchased by me and was of my character Alvaro. It was a difficult decision but I decided to write this because it was unfair for me to go through and I don’t want anybody else to go through the same things I did. This all happened throughout mid 2019 to September 2020.

**PLEASE don’t harass or send hate to this maker. I’m just posting this to share my experience with others. Understand that people change and this may not be an issue in the future. It unfortunately was for me.**

MAIN POINTS: Didn’t receive the parts promised, other suits were made before mine, DTD was lost, lack of communication, was blocked after receiving supplies despite being told that the maker would like to see the finished suit, missed deadlines.

I commissioned TLATL back in early 2019 and got my suit paid off later in the year. TLATL is a small but well-known maker who is local to me. I chose them because I liked the style of their suits and am good friends with a former team member (he has since left). I understand that fursuits can take months or even years to make since they require a lot of work so I was very patient. That and the maker was friendly whenever we interacted.

I commissioned TLATL for a fullsuit and managed to pay it off mid to late 2019. There were several instances where I was promised small parts like feet but never got them for months. I was also told that I’d get a partial around the time of a local convention but never did. Throughout mid 2019 to late 2020 I have experienced nothing but delays. I let it slide for the most part because of the maker’s personal life and the fact that I’m a patient person. I did receive pictures of sewn sleeves and an in-progress head base several times and was happy. However I only had a set of paws and a tail until September 12th 2020.

I didn’t receive many updates on a bodysuit and several suits (including fullsuits that were commissioned AFTER mine) were completed and shipped before Alvaro’s. TLATL eventually contacted me and expressed that they weren’t happy with the foam headbase that they made and would like to purchase a premade from Fuzzbutt Fursuits. I was excited because the base I chose was grumpy and matched Alvaro perfectly. The original base was made in 2019 and I was contacted about a new one in April 2020. This will be important later on. I understood that it would take a few months for the new base to ship and it was even stated on Fuzzbutt’s website.

TLATL eventually moved to a studio which was temporarily closed due to COVID-19. My DTD was there (to my knowledge) and I told myself that was why I never received updates on a bodysuit. Once everything was reopened, TLATL told me that they would get all my stuff from the shop and work on my suit from home. They contacted me after an issue with my waiting time came up. They spoke to me more since then but I didn’t get much progress. They eventually told me that my DTD was lost but the reason behind its disappearance was unknown. They suspected it was trashed despite it being stuffed and worked on prior to its disappearance. I wasn’t happy to hear about this and suspected it had been lost long ago due to my lack of updates.

I was told that I could make a new DTD but I did not want to go through the hassle, especially with the pandemic. We discussed a refund before but I declined. This was before I was told my DTD went missing. Once I told TLATL I did not want to make a new DTD I requested the refund and got $600 back. We discussed what to do and because of all the delays, missed deadlines and the lack of communication, I requested that I pick up my head base, fur, LEDs, feet, etc and finish the suit myself. TLATL agreed to do this and I was under the impression that I would receive the 3D printed head once it was shipped since it was compensation for a base they did not like. I was later told that I would have to pay them for it. I was also told that I would receive the sewn arm sleeves but never got them. I was instead given a pattern.

I received my fur, minky fabric, my head base, LEDs, feet, sleeve patterns, spare claws, a sewing kit, etc on September 12th 2020. I will be working on Alvaro and bringing him to life myself. I have since redesigned him but will be using the fur colors I was given since this entire situation left a bitter taste in my mouth.



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1 Response

  1. Wish says:

    What a clusterfuck, holy shit.

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