Frequently Asked Questions

Frequently Asked Questions

[short URL: faq.fursuitreview.com]

Welcome to the Frequently Asked Questions page!
If you have a question that is not answered here, feel free to contact us.
Alternatively, did you mean to go to the Glossary or Rules page instead?

All questions commonly asked are listed alphabetically below.

Yes. If you would like to change some names, correct typos, or otherwise make small adjustments, please use the general contact form with a link to the review you’d like to update and we will work with you.

If you have major corrections or updates, such as you wrote a review a year a go and now you have a completely different opinion of the item, it is suggested you fill out a completely new review form. When you fill out the new review form, mention in the notes section that you previously wrote a review about that item and include a link to that review. This information will be used to find the previous review and overwrite it with the new one.

If your item has been refurbished, this is not a review change. Treat the refurbished item as a brand new item and submit a brand new review for the maker who did the refurbishment. Please also reference and link the original review in your new review for the refurbished item.

Also note that FursuitReview may contact you through the information provided on the previous (old) review in order to confirm your identity.

The rating system is comprised of three general categories, listed below:

[YES] Positive = The reviewer would recommend this maker to another
[OK] Neutral = The reviewer may or may not recommend this maker, depending on certain circumstances (reviewer clarifies what these are)
[NO] Negative = The reviewer would not recommend this maker to another, unless the maker significantly changes their practices

FursuitReview asks the reviewer to answer the question: “Would you recommend this maker?” The reviewer answers in a positive (yes), neutral (ok/maybe), or negative(no) way.

Since reviews are inherently opinionated, a reader should pay attention to the entire review instead of focusing specifically on the grade. Some grades may seem misleading without context, and it is important to keep this in mind for all reviews before making snap judgments about an item or its maker.

Reading the “General Information” box on a review will help provide you with the information about the context of that review. How much the reviewer paid, how long they waited, how much prior experience they have with fursuits, how long they have worn the item they’re reviewing, and if they contacted the maker about any problems they had are all things to keep in mind when considering why a reviewer rated an experience a certain way.

In most cases, the completion time is fairly straight-forward, and is calculated using the two dates provided in the reviews (date commissioned/bought and date completed/shipped).

In the case of very vague dates, the best guess is used. In the case of two different sets of dates, such as contacted/commissioned on Y date but paid by Z date, the longer date is chosen if there are 2 months or less in between the two completion times. If there are 3 months or more between the two times, the review is put in two different time categories (ex. “1 – 3 months” and “4 – 6 months” ).

An example of a review placed in two different time categories:
Commissioned Maker in January 2014. Paid fully in February 2015. Received item in January 2016.
In this case, the review would be marked as “12 – 23 Months” and “2+ Years”.

FursuitReview does this as people researching for fursuit completion dates may not consider the maker to be working unless they are fully paid first. This method of sorting is the best compromise.

Additionally, Pre-made items are exempt from the “completion time” categories unless the item took longer than one month to receive. In these cases, the reviews are listed in both the “Pre-made” category and the applicable “Completion Time” category.

Because of this, make sure to read the review and understand the context in which ratings and categorization are applied.

When you submit a review using the review form, it should be posted to the website within five days. If something needs clarification, or if for some reason your review is unable to be posted within five days, you will be contacted on the email you provided in the form.

Generally, only one review is posted a day. So do not be alarmed if you see reviews posted but they are not yours. Reviews will first appear on FursuitReview.com, followed by the Furaffinity page within 45 minutes. A review of a maker that has never been reviewed before will take longer to post to the website. Once the review has been published, links will be posted to Reddit, Twitter, and Facebook. This process usually takes 5 – 15 minutes but can sometimes take up to one hour.

If you have sent your review form five days a go or more and your review has not been posted and/or you have not been contacted, please check your spam folder first to make sure you did not miss an email from FursuitReview. If a message is not there, please contact us and inquire about the status of your review.

If you sent in a review a long time ago and it was never posted, we likely still have it! Please contact us with some information about the review (what email you used, general date range you sent it in, etc.) and we should be able to find it for you.

Yes!

You can review any item if it was not made by you as long as it follows our rules.

If you wish to review items you’ve made yourself, they must meet the following criteria:

– The item you’re reviewing has been destroyed, or
– The item you are reviewing is 3 years old or older, or
– The item you’re reviewing is at least a year old AND has had at least 2 owners other than yourself
(ex: you made a head and sold it to person X. Person X later sold it to person Y. You can review your fursuit head after Y’s purchase.)

In addition to the above, in order to write a review for an item you have made yourself:
– The item must not have a review by a customer posted on FursuitReview already AND
– At least one month has passed since you submitted a review of an item you have made yourself to FursuitReview

And we will also clarify this somewhat grey area:
If you made something using an item you personally did not create, you may review the singular item even if the costume you made using that item does not meet the criteria listed above. An example would be you using a resin base made by creator B for an entire fursuit later released under your name. You would review how creator B and their base was to work with.

If you have any questions about this or would like some more clarification, please contact us.

Many makers go by many different names. At this point in time, FursuitReview has simply picked what seems to be the “most popular” name and used that for categorization. You can see the current list of all makers reviewed here.

Known aliases are then added to the maker page. These are grouped with other maker links (such as Twitter, FA, etc.). Even if you are listed as “AccountName” officially, a user putting “ANP Label” into search should be able to find you.

However, if you would really prefer a different name listed on the list officially, FursuitReview wants to help. Contact us with proof that you are the maker*, and what you prefer your name to be listed as. This can be a hard change from “AccountName” to “ANP Label” or for small changes such as “PRefeRed CaPiTaLs” or preferred spacing. FursuitReview wants your name listed how you want it to be.

Unfortunately, past reviews will not be changed. Old reviews that say “Fursuit by AccountName” will still be viewable. But they will be listed under the main maker page of “ANP Label.”

FursuitReview will also not delete a listing/name entirely. It will change the main listing to your preferred name and all aliases will still remain attached to it.

*Proof that you are the maker can be anything. Email from the official email listed on your main account page, from your own publicly-known domain, or any other way you can think of that lets us know you are not an impersonator. You can also note Bornes directly from your maker account through FurAffinity instead of emailing FursuitReview.

Note: Only a maker or the review’s writer can have a review removed. You may be asked to provide proof you are not an impersonator when you ask for a review to be removed. Third parties cannot remove reviews at all.

If the reviewer is outright lying about their ownership, usage, or experience with you or an item you made in their review and you have proof of that lying, contact us and your case will be dealt with on a case-by-case basis, with possibility of the review being removed, archived, or comments disabled. It is also heavily recommended that you make an Artists_Beware post about that user and their false review.

If the reviewer is genuinely abusive or a liar about you and/or your item, you should keep your complaints private, not respond to the FursuitReview submission in comments, and contact us for resolution. If your proof is reasonable, your case will be dealt with quietly and with as little drama as possible.

If you simply do not like the review of you or your item, or you do not have proof that the reviewer has falsified their review, you are encouraged to respectfully defend yourself in the comments of the review or submit an official review response. While FursuitReview does not allow reviews of customers (that is what Artists_Beware is useful for), you are free to defend yourself in the comments as long as you follow our rules. Do not go outside FursuitReview and insult, harass, or otherwise harm a reviewer who has given you a “bad review.” If you are found to be doing this, you will be blocked from commenting on FursuitReview entirely.

Please note that FursuitReview does not police how a reviewer feels about their item or experience. If they describe their experience as negative, even if you think it does not “count” as a negative experience, that does not constitute as lying and the review will not be removed. If this is the case for the review you wish to remove, FursuitReview recommends encouraging your other customers to submit reviews of your items in order to more fully balance how your image is presented.

Additionally, if a reviewer has “character flaws,” proof of them acting out against other people or at other times does not necessarily mean they lied in the review itself. FursuitReview only removes reviews based on the content of the review, not the type of person behind it. If the review itself is false, it will be removed. If the person behind the review has a bad reputation, but still told the truth about their item in their review, then the review will stay.

Before leaving a comment on a review, please read these helpful tips posted on Artists_Beware.

FursuitReview is not affiliated with Artists_Beware, but as they are similar communities, it is mentioned here.

All makers now have an automated short URL based on their present name in the makers list, with spaces converted to hyphens.
An example: dorky-dog-suits.fursuitreview.com

If you would like a different, duplicate, or custom short URL for your review page, we can do this for you!

  • You must have at least one review already on FursuitReview to apply
  • You must advertise FursuitReview on at least one of your active pages (FA, Tumblr, etc.)
  • That’s it! Contact us with proof of your linkback and what you’d like your name for the short URL(s) to be!

If you do not wish to advertise FursuitReview, you can make a one-time donation of 5 USD to get your short URL. Please contact us for details.

Sometimes, reviews reveal problems which the maker did not know about previously. For instance, a reviewer may complain about a manufacturing flaw in their review even though they never contacted the maker specifically about it. The maker may then fix, replace, or refund the reviewer because of this issue. But then the fix is never presented to future readers of the review. What is a maker to do?

FursuitReview believes good deeds should go unpunished!

If a reviewer complains of a specific issue– which you later addressed thanks to their public review — FursuitReview would love to showcase it!

Please contact us with:

  • A link to the review in question
  • A brief recap of the original problem
  • Your description of the solution to the problem
  • The date the problem was fixed (if you can’t provide an exact date, give your best estimate)
  • Any proof of the problem being fixed (refund receipt, photos of new item, screencap of ‘thank you’ email from reviewer, etc.)

A new “Maker’s Response” section will be added to the review with your statements for future readers of the review!

The following pages are the only official pages of FursuitReview. Any others are not related!

FursuitReview.com

FursuitReview.khat.us – outdated url; should redirect to fursuitreview.com

fursuitreview.tumblr.com (inactive)

twitter.com/fursuitreview

twitter.com/FSR_Dev

facebook.com/fursuitreview

furaffinity.net/user/fursuitreview

/r/fursuitreview (inactive)

There is also /r/fursuits which is owned by FursuitReview but currently inactive (not to be confused with /r/fursuit).

We are officially affiliated ONLY with:

Trusted-Artists on FurAffinity

Other pages we link to or are linked to us are done out of courtesy and not an official affiliation.

Reviews are posted according to the review date specified within the review form. If that is a date in the past, then it may not show up in “newest reviews.” You can check to see if your review was posted by using the search or by viewing “all reviews” – where they are again sorted by review date, with newest being at the top.

Unfortunately, since the review date is the “publish date” there is no way to make sure reviews with dates in the past are shown with the newest reviews at this time.

FursuitReview has many short links to easily point people to certain parts of the site!

faq.fursuitreview.com – Frequently asked questions

rules.fursuitreview.com – The FursuitReview rules

forms.fursuitreview.com – The review form!

makers.fursuitreview.com – List of all makers with reviews

all.fursuitreview.com – All reviews ever posted with links to all the sorting options.

price.fursuitreview.com – Sort reviews by price

rating.fursuitreview.com – Sort reviews by rating

time.fursuitreview.com – Sort reviews by completion time

year.fursuitreview.com – Sort by year item was made

style.fursuitreview.com – Sort by style & padding

species.fursuitreview.com – Sort by species

search.fursuitreview.com – Advanced Search

In addition, some makers will have a direct link to their reviews page at makername.fursuitreview.com if they chose to apply. Not all makers have custom direct URLs; however, all makers have an automated short URL based on their present name in the makers list, with spaces converted to hyphens.
An example: dorky-dog-suits.fursuitreview.com