We were not told what year this project was completed on, the item being reviewed could possibly not reflect the makers current work.
General Information
Please note that this review is from an older version of the site.
Reviewer Information Reviewer Khia
Relationship With Maker The maker is NOT a friend
Prior Experience No, it was my first fursuit.
Informed Maker of Issues Yes. I informed the maker that I’d had some issues with the head, that the sleeves did not fit properly, that though I had requested and paid for claws on the hand paws, they were not present, and that there were major issues with the feetpaws. I did not address the poor visibility, as I had nothing to compare the visibility to and assumed that all fursuits had poor visibility (it was my first time ever wearing a suit). The claws were not fully addressed, and while the feetpaws were completely rebuilt, which I appreciated, the sleeves, which did not fit properly, were left untouched, after sitting in NovaFur’s possession for months.
Wear Time 5-10 hours total.
Maker & Project Information Maker
Commission Information
Species
Made in Year
Transaction Information
Estimated Completion Time (ETA) Accuracy
Date of Review 16 April 2019
Project Timeline
Contact Date
March 2016
Completion/Ship Date
July 2016
Item Completion Time (?)
4 - 6 Months
Item Being Reviewed Khia Partial in a toony style as a commission.
Photos of Completed Product
Head Wear Satisfaction
Visual Satisfaction
Hands and Feet Wear Satisfaction
One of the sleeves was too tight compared to the other, which fit perfectly. These were returned to the maker to be repaired, but after sitting in their possession for a few months, the repairs were not completed.
The feetpaws were originally given to me in unwearable condition – the bottom pad on one of the feet was lifting upon delivery and I could not walk in them, they were VERY difficult to put on as they were built around sneakers that had been heavily hot-glued. These were returned, and a completely new set was given to me at no extra charge. I still use the new set and really appreciate that the maker took the time to correct the feetpaws.
Visual Satisfaction
The sleeves could have been shaved, though I’m glad that they weren’t, as they were built off of the same frosted fur as the head and would have been too dark.
The feet were originally the roughest part of the suit – there was so much exposed foam at the top that I didn’t want to wear them. These were corrected and I was presented with new feet that looked and felt MUCH better, although the claws, which were supposed to be silver or grey, were black, which didn’t match my reference sheets or request.
Tails Wear Satisfaction
Visual Satisfaction
Overall Product Satisfaction
How was your concept art realized? I felt that my reference sheets were only loosely referred to. I provided one I had designed/drawn originally to give her a general concept early in the commission, and later commissioned a reference sheet by Neon Slushie for better clarity after the head was crafted (there were no major changes to the design – Neon Slushie worked off of the design I had given to NovaFur). Initially, the tongue and ear colours were made incorrectly (my character’s parts were white, NF used pink). When I pointed out that the colours were incorrect, I was given a cold “I can probably manage” response and only one of the two errors were amended. I was told that the ears would stay pink to make the character “more dynamic”, which was honestly very insulting. I was unfortunately too intimidated to say anything else at this point in the commission, but I think it should be a given that makers of any kind should follow their reference sheets and NEVER change a custom commission’s design without approval. While I had initially asked if cheek tufts would be an issue for the maker, cheek tufts were barely present in the finished design. And of course, the markings on the face which distinguish my character the most were invisible and felt like an afterthought. Overall, I found the biggest flaw in the suit, apart from the visibility, was the fact that it did not resemble my character due to decisions made by the maker.
How well does everything fit together and match up? My big grievance in terms of this were the sleeves vs the handpaws. I wasn’t fond of how the fur was going one way while fur on the sleeves went the other way.
Overall Project Quality In the end, unfortunately, I was not satisfied with the suit. It was largely unwearable due to being uncomfortable or not fitting well, and it did not represent the character I had paid for. I was upset with the fact that when initiating the commission, NovaFur told me they ALWAYS cleared fur choices with their clients, only to be told a few weeks later, “Your fur has been ordered” without my approval. If I had been able to examine the fur beforehand, I could have requested a solid grey colour to prevent the inevitable darkening of the suit after shaving. All of my dissatisfaction regarding this suit has less to do with the quality of the build or abilities of the maker at the time, but more to do with the fact that the maker made decisions about my character’s appearance without my approval, used unsuitable materials, and rushed the suit after falling behind.
Purchase Process
Initial Contact They were very easy to reach from start to finish. We did the majority of our discussions on Facebook. I’ve unfortunately lost the last half of our history.
Maker Response Time Questions were usually answered within a day or sooner.
Maker Professionalism Initially things went well, but sometimes the maker would give cold responses that left me feeling uncomfortable and burdensome. What changed things for me was a strange response I received once while discussing updates. I was told, essentially out of the blue, “don’t think i’m not working on your suit while working on other suits, because i absolutely f@$%ing am”. It came after I had liked a lot of their work on tumblr and instagram…I don’t think they meant to be malicious, but it came across as extremely unprofessional to me and made me uncomfortable for the rest of the commission.
Project Completion Time NovaFur announced early on that it would not be done when we had initially agreed it would be – NF had originally said it would be done in May, I would have been happy with July 1st 2016 in time for a local convention, but I stressed multiple times that I would rather it be late or take a while than for it to be rushed, however. While one incident came up which was COMPLETELY out of the maker’s hands (an apartment in their complex caught fire and my fur needed to be washed to eliminate the smoke), I took notice of the fact that my project fell behind other personal projects, including a gift for a friend who was in need of a body suit, and a personal fullsuit complete with bat wings, both of which were started and completed during the time I was waiting for my commission. A few days before the convention, I was asked how many fingers I wanted my handpaws to have – something I thought had been negotiated, so I know that parts of my fursuit was put off until the last minute and rushed to completion.
Rating
FursuitReview rates by asking the question: Would you recommend this maker? This review has been marked with a negative rating. Nova Fur unless they significantly change their practices. Final Comments
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Novafur, is totally unprofessional and preach favoritisme over her close friends . She do not care about peoples , take more and more commission and doesn’t complete current one in time. Always excuses for delay, poor result.
omg I thought the suit looked so cute, then I saw the reference and was just like “. . . is this. . . the same character??”
they literally look nothing alike lmao
i went around to look if anyone had posted about novafur’s suits as i was thinking back to when i tried to commission her in 2017. i cancelled my commission so i dont have a suit to post, but she was taking way too long to even report to me she had started so i said i would be taking the refund, 70% of the payment due to not starting. at that point no progress, no messages, nothing. she says she cant do that because she started so i asked her when and where- to which she sent a blank base with quickly cut out eyes taped on…. i said she still failed to show me this and that she had no real proof of progress or purchase of materials before i asked for a refund. basically she admitted she had NO money to refund me at all and i had to accept a slightly smaller amount, which she was waiting for from another person to send for a commission! i cant say i was too shocked, as up to that point she was going on vacations a lot and was quickly selling personal fullsuits too. i did get a refund but had to accept like, 53% back at most. im glad i cancelled in the end though instead of being unhappy with the product.
i hope she has become more responsible since, as its been a while. theres very little reviews of her work so its hard to say.