[NO] Artifice the 5-Eyed Demon Wolf Partial by Navy Workshop Maker Information Navy Workshop Year of Project2024 Completion Time (?)7 - 12 Months, Pre-Made ETA AccuracyNO - MULTIPLE ETAs were passed An ETA is the Estimated Time of Arrival for a project. In other words, an estimated turnaround time. An ETA is not a deadline. Review Date27 July 2024 RelationshipThe maker is NOT a friendThis relationship was indicated by the reviewer at the time this review was written. Review InformationReviewerStrayFurStudios Prior ExperienceYes, I am a fursuit maker and I have also worn other Navy Workshop suits before. Wear Time10+ Hours Informed Maker of IssuesYes, Navy Workshop is told daily by her commissioners about the issues they have. She ignores all of them and makes excuses as to why she can not work or why she can not fix an issue. She is a horrible communicator and has left her queue of 130 people (yes you read that right) feeling scammed. and lied to. Artifice Negative ProjectThis item was purchased as a pre-made Paid: A Payment Plan of $1000 - $2999 Initial Contact: August 2023 Completion/Ship Date: May 2024 Shipping Origin: Kazakhstan Type: Partial Style: Real/Toon Hybrid Padding: None SpeciesName: 5-Eyed Demon Wolf Found in: Canidae, Monster, Kaiju, or Demon(?) Features: Horns or Antlers Review Videohttps://www.tiktok.com/t/ZPRoPEvhx/ Photos of Completed Product Overall Initial ContactI claimed a slot through Navy's Instagram story, and I was COMPLETELY unaware of the issues that I would be encountering. An explaination of my situation: I initially wanted a custom character from her. I waited for months, with no contact and very little progress until I begged for it. I saw some people had been waiting for 3-4 years with hardly any movement. And that her queue was almost 200 people deep. I then asked to trade my custom slot for the premade and pay the difference. This is how I ended up with Artifice rather than the custom I initially wanted. Payment in full for the custom was made through Western Union, and then the second payment to make up for the premade cost difference was made through PayPal goods and services. Although Navy uses many different payment methods, and prefers methods that people can't do chargebacks on (western union, boosty, etc). Navy had a Telegram server where I would pick all the features I wanted on my suit, which was a fun process, I enjoyed it. However, all of this would end up being for nothing, as Navy didn't even follow through with my original comm, and the premads has features I didn't want initially. Maker CommunicationI am absolutely appalled by how horrible Navy's communication with her customers is. When I commissioned her in August of 2023, she said my suit would be started in October of 2023. October arrived and I received no notable contact between that time period. I also had no way of knowing about her queue until I asked for a trello. She does not have her trello available to the public to my knowledge. This is because she had MULTIPLE trellos at the time in order to make it appear like she has less customers. She also apparently had a customer chat that I wasn't added to either. Eventually, the number of people in that chat rose to about 130 people and stayed steady. Navy would ghost everyone for days or weeks at a time. She told me my suit would be done by March 2024. I was ghosted for the entire month of January 2024 until I threatened a refund. Only then did I receive my first update on my original custom suit comm. After a few months of hardly any work on her end, I ended up purchasing the premade, which she kept pushing back the date on to be shipped out. And then at this point after Artifice was shipped, Navy stopped working completely. At this point, Navy has not done any real work and all of her 130 customers she has taken money from are in the dark. She keeps making excuses as to why she can't work. (Moving, doctor, tired, anxious, etc). She doesn't answer dms even though people beg her every day in the chat to do so. She was also found saying horrible things about her customers in a chat with her friends. She said things thay wished harm upon her customers and called us entitled for wanting a product we paid for. I have never encountered a maker with such horrible treatment towards their customers. I feel cheated and lied to. I had no idea what was going on during the commisison process. Project Completion TimeI am very dissatisfied, as many deadlines were missed and many promises were broken. I didn't even get the commission I initially wanted. I was left completely in the dark, and the shipping was pushed back repeatedly. I had to message Navy every day in order to see any progress at all, and even then, she wouldn't do anything and just make false promises for updates. Overall Project QualityThat's a difficult question to answer. Overall, I feel alright about the suit itself. For the price range, it's a decent deal. But what really bugs me is the emotional damage I went through in order to get this suit. Because of Navy's absolutely abhorrent behavior and treatment of her customers at the time of me commissioning, every time I look at the suit I feel extremely disconnected and full of dread. I feel ashamed to own a suit from her. But I can discuss that more in a further section of this review. The product itself is decent, aside from it feeling very fragile and rushed in some areas. This suit definitely won't last me more than 2-3 years if I use it to the same degree I use my other suits. Components Head Wear SatisfactionThe head is very heavy, and the headstrap is not strong enough to hold it in place for long term wear. There is no padding, so it digs into your forehead and can be very painful after a short period. I was forced to make my own padding for the suit. The moving jaw also does not work properly without my added padding. The head is fully lined, which is nice. However, it is cotton material, which gets pretty warm. The vision and ventilation is pretty good because of all the eyes. The top teeth were simply glued in and are loose. There are a fee bald spots, and one of the ear tufts are loose. It is a pretty suit head, but the quality is lacking. I can see it falling apart in just a couple years if I am not very careful with it. Visual SatisfactionThe head looks fantastic from the outside. I get many compliments on it! The shave job is overall great, even with the few bald spots. It is a clean shave, and the markings are all symmetrical. The only visual issue that really bothers me is the eyeliner. There is a spot where the eyeliner does not fully cover the eyeblank and so yellow shows between the liner and the fur where it shouldn't. Hands Wear SatisfactionThe paws are comfortable and very dextrose! They are not lined, so if you have sensory issues, I wouldnt get any paws as navy doesn't line paws ever, regardless of whether you ask for it. Overall, I like the way the paws fit. They seem pretty delicate though. The claws are 3d printed, and feel loosely sewn on. I imagine I'll have to re-sew them soon with enough wear. Overall though, the paws stay on, are easy to put on and remove. They are probably my favorite part of the suit. Visual SatisfactionThe paws look great, and the spiral pattern is very impressive. I have no complaints about the look of the paws! Tail Wear SatisfactionIts a standard tail! Has a hidden belt loop style. The base of it seems 3d printed, and the open area where the belt threads through seems sort of sloppy. But it gets the job done. There are also little spikes on the tail that I feel may come off if I am not careful with them. Similar to the claws of the handpaws. Visual SatisfactionThe tail is pretty! Again, the markings are impressive. No complaints. Navy's suits are pretty, they just lack in durability/quality. I should also mention that the suit came withba sort of greasy/oily fur texture. I have yet to wash it fully to see if that goes away though. It may just be the Big Z fur, but I also know navy washes the suits beforehand sometimes. I have no idea if she did that with Artifice though, since she barely communicated anything with me throughout the process. RatingFursuitReview rates by asking the question: Would you recommend this maker? NO This review has been marked with a negative rating. This means the reviewer would NOT recommend Navy Workshop unless they significantly change their practices. Final CommentsPlease do not commission Navy Workshop until she gets her queue of 130 people under control. You will be lied to and told your suit will be done in 6 months at the most, but this is a lie. There are folks waiting 3-4 years for their suits, and all they've gotten is a sketch, or if they're lucky, a printed headbase. If I hadn't purchased the premade instead, I would have been stuck there for years. Even premades are a gamble though, because if the premade isn't already finished, she will place you at the back of the line once you purchase it and you will not get your suit worked on. Overall, this has been one of the worst commisisoning experiences I have ever had. Save your money, and commission another maker who will care about you as a customer and person. Are you the maker of this item? Would you like to leave an official response? Click here. 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