Were any deadlines missed or was it done early?
Deadlines were missed. The head was supposed to be completed by June 28th 2016. They stated they would start in April 2016. I did not get any updates, though I asked several times.
They were posting premades and other things during this time as well. I got my first actual picture of the head on August 23rd. They claimed they had sent pics before but nothing had ever showed up. It was at this time we talked about the expression being wrong and also that the head did not have the grey muzzle. They claimed lighting was an issue, but I’m not sure I really believe that.
From there it was another batch of unanswered emails to get an update until October 29th. When I finally stopped asking nicely, it was then I got an update. They claimed they were sending pictures, but I was never getting anything, and offered to send them over DM on Twitter, which I received pretty quickly.
I sent them shipping money for the Head and Tail on the same day. They said the package would be out first thing Monday. From there I got no updates or tracking info until December 1st 2016.
It all goes further downhill from there, as I feel I was lied to about shipping. For the entire month of Dec and part of Jan. the shipping does not update, stating that it’s still waiting for the item to be brought in for shipping. They claimed it could possibly be lost and that just leaves me feeling worse.
And then suddenly, on Jan 9th they post an update on Twitter about getting things sent out soon, and lo and behold Jan 12th the tracking finally updates and was here 2 days later.
I was angry, but I didn’t want to start throwing accusations about with the head and my money on the line. I just wanted the damn thing to finally arrive.