[NO] Gavant Wolf Head & Tail by FarisBatwan

General Information
Please note that this review is from an older version of the site.
The page layout differs slightly from the current version because of this.


Reviewer Information
Reviewer
Furaffinity: felisrandomis

Relationship With Maker
The maker is NOT a friend

Prior Experience
Yes. I personally own 2 other suits, a fullsuit and a partial, and I have also worn friend’s suits

Informed Maker of Issues
Yes, I did. Some were fixed, others were not.

Wear Time
couple of hours at most.
Maker & Project Information
Maker

Commission Information
Type: Fursuit > Partial
Style: Realistic
Shipped From: USA

Species
wolf
Found in Canidae (?)

Made in Year

Transaction Information
700 USD
Filed under $501 - $999 as a None.

Estimated Completion Time (ETA) Accuracy


Date of Review
3 December 2017

Project Timeline
Contact Date
November 2015
Completion/Ship Date
January 2017
Item Completion Time (?)
13 - 23 Months

Photos of Completed Product

Head

Wear Satisfaction

Upon arrival it was not wearable. The elastic to hold the head had not been measured. It was very loose and it fell around the neck.
It is not lined, as it is made on a resin mask.
Ventilation was only through the mouth, which was a difficulty within itself, since the mask didn’t fit right. It was either be able to see, or be able to breath.
Vision was awful upon arrival. Painted material and the eye holes were incredibly small. This was “fixed” later on, but it wasn’t that much better.

**A side note here**
DVC has given me permission to add them to this review.
When we went to a convention with the head, they replaced the bad eye holes beautifully, drilled holes in the nose and installed a fan for much MUCH better ventilation. I was extremely satisfied with what they did to fix the head.



Visual Satisfaction

The right ear is shaved more than the left. This was brought up to the maker and there was an attempted fix, but it’s still uneven. However, unless you look closely, you prolly wouldn’t notice. Besides that symmetry is fine. The scar is made out of epoxy. It doesn’t look that great.

Shaving is okay.

Fur feels fine.

I originally paid for a snarling/angry expression and they forgot to make it that way. It was either wait even longer for the head so they could fix it or get a tail as compensation. I had already been waiting awhile, so I took the tail offer. The eyes at least have an angry look.

Yes it matches the concept art.

Tails

Wear Satisfaction

Tail fits fine.

Quality is fine, but those belt loops sure are not. They are INCREDIBLY small, as i can barely fit 2 fingers into the loops. He has to use a thin ladies belt to even attempt to wear it.

tail loops



Visual Satisfaction

It’s a plain black tail. Fur feels fine.

Overall


Product Satisfaction

How was your concept art realized?
It matches the concept art.

How well does everything fit together and match up?
Markings are where they are supposed to be.

Overall Project Quality
How satisfied are you with the overall quality of your project?
Unsatisfied. When the head finally arrived, it was in a tiny box with no cushion or padding.

(I put it in the box for this picture.)

It was unwearable upon arrival, with tiny chips off the inside of the mask, the elastic unmeasured and appearing cut/ripped in one spot, and the mesh in the eye covered in glue and also ripped.


The tail was not sent as well. When I brought this up, they claimed they never said they’d send the tail with the head and…I’m not entirely sure why?
They said all the things wrong with it were easy fixes and then offered to send me the supplies to fix it myself. I initially was going to agree with this, as i was tired of dealing with nonsense, but after sleeping on it, I got angry. Why should I have to fix something I paid $700 for to arrive unwearable?

This was discussed and I was going to send the head back for repairs. I sent the package out on Jan 16th and they received it the 22nd.
Edits were supposedly done by the 24th, but they didn’t send it back out to me until the 30th.

They sent it back in the same box it first came in with the tail squished in underneath it.

This was the final contact I had with the maker. They never replied.



Purchase Process

Initial Contact
Initial contact was a breeze, but it went downhill from there.

Maker Response Time
How satisfied are you with the response time from the maker?
Not satisfied at all. Between multiple changes of email and how to contact, it was difficult to get any kind of reply at all.

Maker Professionalism
How satisfied are you with the overall customer service and professionalism of the maker?
Unsatisfied. I feel I was drug around in a circle and given a ton of excuses and also lied to.
I felt I had to be less than nice to get any kind of reply at times.

Project Completion Time
Were any deadlines missed or was it done early?
Deadlines were missed. The head was supposed to be completed by June 28th 2016. They stated they would start in April 2016. I did not get any updates, though I asked several times.

They were posting premades and other things during this time as well. I got my first actual picture of the head on August 23rd. They claimed they had sent pics before but nothing had ever showed up. It was at this time we talked about the expression being wrong and also that the head did not have the grey muzzle. They claimed lighting was an issue, but I’m not sure I really believe that.

From there it was another batch of unanswered emails to get an update until October 29th. When I finally stopped asking nicely, it was then I got an update. They claimed they were sending pictures, but I was never getting anything, and offered to send them over DM on Twitter, which I received pretty quickly.
I sent them shipping money for the Head and Tail on the same day. They said the package would be out first thing Monday. From there I got no updates or tracking info until December 1st 2016.

It all goes further downhill from there, as I feel I was lied to about shipping. For the entire month of Dec and part of Jan. the shipping does not update, stating that it’s still waiting for the item to be brought in for shipping. They claimed it could possibly be lost and that just leaves me feeling worse.

And then suddenly, on Jan 9th they post an update on Twitter about getting things sent out soon, and lo and behold Jan 12th the tracking finally updates and was here 2 days later.

I was angry, but I didn’t want to start throwing accusations about with the head and my money on the line. I just wanted the damn thing to finally arrive.

Rating FursuitReview rates by asking the question:
Would you recommend this maker?


NO

This review has been marked with a negative rating.
This means the reviewer would NOT recommend FarisBatwan unless they significantly change their practices.

Final Comments
Pros:
Initially nice to talk to

Cons:
Hard to get a hold of.
Lots of excuses.
Missed deadlines.

Album of screenshots and dealings.
http://imgur.com/a/W4rdt

It’s been almost a yr since I received the head/tail from the maker. Maybe things have changed, maybe not. All I know is that it was a terrible experience and I will definitely research any future fursuit makers thoroughly before trying to do business with them.


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